Equitable access is not fully provided if training, compliance, or support are lacking. While there are many ways to support an individual to achieve full, equitable access, our expertise lies in Assistive Technology and accommodation service and training, compliance consultation, and providing workplace assistance.

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Assistive Technology Implementation

Assistive Technology is any device or software used to enhance or improve the capabilities of a person with disabilities. At TCS Access, we focus on the intersection of AT and information technology used to support blind or visually impaired individuals. It can, however, also be used to help individuals with other disabilities.

Our collaborative implementation process begins with an individual and organizational needs assessment. We then assist in the procurement of the required AT. In partnership with the organization’s IT professionals, we will assist with installation and implementation.

Additionally, we offer continued support through maintenance consultations and help-desk support.

STEP 1: Assistive Technology Needs Assessment

The needs assessment will evaluate both individual and organizational needs for equitable access to perform essential job functions. After the assessment, a report will provide AT product recommendations.

STEP 2: Assistive Technology Procurement

TCS Access will assist with the procurement of specific AT products needed to perform essential job functions, ensuring equitable access.

STEP 3: Assistive Technology Installation and Implementation

Our expert AT specialist will partner with the IT specialist to ensure a smooth implementation process.

STEP 4: Assistive Technology Consultation

Following implementation, your organization may need to consult with an expert AT specialist, especially for help-desk support or product maintenance.

On-Demand Assistive Technology Support

On-demand Assistive Technology Support (MyAT) services are provided remote platforms. In an era where remote work is commonplace, and there are new and unique needs for AT, we have seen an increase in the demand for MyAT.

It encompasses a broad range of services, from assessment and procurement to training. MyAT is a full-service offering used to support and ensure equitable access to employees with disabilities (EWD) in enterprise settings.

As the leader in AT services for enterprises supporting their employees with disabilities, we recognize the challenges large, complex organizations face in the remote work environment. Our years of experience partnering with complex federal and corporate enterprises provides an integrated delivery model, including the following service areas:

  • On-demand liaison between AT users and IT support
  • Training for EWD and other staff in using AT with collaboration tools to ensure equal access to meetings, file sharing, presentations, etc.
  • On-demand helpdesk support provided by specialists who understand the intricacies of AT and IT configurations
  • End-user training in the use of AT and its interaction with complex, proprietary applications and systems to perform core job functions
  • Assessments for employees needing new or updated reasonable accommodations
  • Project management support for enterprise-wide system refreshes such as upgrading operating systems, Microsoft Office, SharePoint, and other collaboration platforms

Joining MyAT

By joining MyAT, organizations can confidently ensure employees with disabilities are equal participants in these challenging, remote work times, supported by experts in the field of Assistive Technology.

MyAT has a tiered pricing structure, reflective of the level of support and training needed. These services can be purchased in the following manner:

  • Blocks of just in time hours
  • Blocks of monthly hours with a discount for purchasing 12 months
  • Full or part-time staff persons housed on-site or externally to assume the above roles

Schedule your Consultation with an Expert Assistive Technology Specialist

Do you need on-demand AT support? Do you have an employee who needs support to complete essential job functions? Contact TCS Access today for a consultation.